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Pottermore Insider Answers Questions About Beta Testing and Welcome E-Mails

J.K. Rowling
Posted by: Stephanie_J
August 25, 2011, 03:35 PM

A new blog post has gone up on the Pottermore Insider following the latest batch of welcome e-mails which were sent out today.

Several frequently asked questions about the beta process are covered in this latest update as well as the timeline for receiving welcome e-mails. The Insider also denies the rumor that welcome letters will be sent out sooner to those who have been friended by other Pottermore users.

Beta phases are fluid and it’s important to watch and see how a site reacts to increasing amounts of users and activity.

Every time more people are added to Pottermore, we take a pause and look at how the site is responding to see if everything is working as we expect it to and whether we need to make changes before we let more people into Pottermore.

We are planning on giving more people early access over the next week or so and then we will pause sending Welcome emails for a while so that we can see how things are going.

Unfortunately, we can’t create a schedule to share, as we need to respond to what we learn with each group of new users. That’s also why there are gaps between the batches of Welcome emails; it all depends on what we’re learning from those who are currently on the site.

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339 Comments

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675 Points

@roonwit Yes, I think it be fair for those registering in October to do so

Posted by cb160 on August 28, 2011, 04:53 PM report to moderator
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675 Points

@roonwit Yes, I think it would be fair for those registering in October to do so.

Posted by cb160 on August 28, 2011, 04:54 PM report to moderator
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441 Points

@cb160, I agree with roonwit, it does not say you are restricted to two accounts. If you want a new one completely and not use your old one, there is a “delete account” option. This will allow you to create a new account using the same information and same email. Later (after beta testing) there may be a reset option. Seems like a few people would be interested in that option? If you want two accounts open and play back and forth, then you may need two email addresses. Not sure about that, but that’s the only way it makes since to me on how that would work.

Posted by purplehogwarts on August 28, 2011, 07:35 PM report to moderator
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970 Points

Oh Pottermore gods please send me my e-mail. Facebook can only entertain me for a short period of time.

Posted by Forever Weasleys ROAR!! on August 28, 2011, 08:21 PM report to moderator
Avpmtexic35_thumb
970 Points

Oh Pottermore gods please send me my e-mail. Facebook can only entertain me for a short period of time.

Posted by Forever Weasleys ROAR!! on August 28, 2011, 08:21 PM report to moderator
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38 Points

well… i can’t wait much longer… bites nails

Posted by MoonNimbus212 on August 28, 2011, 08:34 PM report to moderator
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673 Points

I think they should let in 500 000 people before the pause and the other half after the pause, it’s better that way otherwise why say they will let in a million for betta testing if they are unable to do so. they should have anticipated the traffic to the site considering the fandom of HP. I personally gave up hope of recceiving my welcome mail soon. the above update doesn’t answer much anyway, it just brought up more questions

Posted by mencia on August 29, 2011, 05:39 AM report to moderator
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673 Points

I have never felt so frustrated!

Posted by mencia on August 29, 2011, 06:51 AM report to moderator
Flowers1_thumb
441 Points

@mencia – I think letting half of us in before the pause period would be a very good idea. However, not trying to be a pessimist, I don’t think that’s going to happen. Especially since it sounds like the pause period is coming soon. I wonder if Welcome Emails will even be sent out today….

Posted by purplehogwarts on August 29, 2011, 07:10 AM report to moderator
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More welcome emails may be sent out today. It is a UK Bank Holiday but it shouldn’t take too much work to enable more accounts, and I expect most of the analysis of how the site performs would be done tomorrow in any case. I think it highly unlikely they will reach 500,000 before the pause but the number sorted has now passed 100,000 and it is entirely possible that they join another 100,000 accounts before the pause. I would also expect the batch size of accounts joined to increase again after the pause.

Posted by roonwit on August 29, 2011, 07:32 AM report to moderator
Flowers1_thumb
441 Points

Thanks for the update, roonwit!

Posted by purplehogwarts on August 29, 2011, 07:49 AM report to moderator
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673 Points

Thanks Roonwit, that calmed me down a bit but I am just so impatient!
@purplehogwarts I don’t think they’ll be able to send out 500 000 before the pause either, just wishful thinking on my part :(

Posted by mencia on August 29, 2011, 08:36 AM report to moderator
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157 Points

I expect I’ll get my email while I’m out of town for vacation & won’t have access to my laptop much. LOL! At least, that’s what I am hoping for so I can come home & enjoy Pottermore a little sooner.

Honestly, I’ve stopped worrying about it. Yes, it would be nice, but will it be the end of the world if I don’t get in until September 30th? Nope. Believe you me, I have PLENTY to keep myself busy.

Posted by StephieLB on August 29, 2011, 10:47 AM report to moderator
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Nothing on Insider yet, but apparently someone (day 2) has received a Welcome Email sent today.

Posted by roonwit on August 29, 2011, 10:52 AM report to moderator
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374 Points

I read a tumblr post that read that there were more emails sent out. Don’t know if it’s true or not but that’s what the post said.

Posted by MoonlitFox on August 29, 2011, 11:08 AM report to moderator
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